Our Clients

We strive to exceed your needs

Home Instead Senior Care and our team of CAREGivers make the effort to understand and exceed the needs of every client and their families.

When these needs are altered, we are quick to tailor our services to ensure our clients are always satisfied and their families are confident that their loved ones receive the best personal home help, care and support they deserve.

Client testimonials

We asked some of our clients and their families to provide feedback on their experience in receiving services from Home Instead Senior Care in Sydney's Upper North Shore, Hornsby & Hills District. Here is what they had to say:


 “I have found the Home Instead caregivers warm, practical and sensitive, and can leave my husband in their care for several hours knowing he is being well cared for”.  Mrs W. Wahroonga.


''Carol and I and of course Mum would like to thank you and your team for the very high standard of professionalism and care you have shown Mum. The level of care you were able to provide put our minds at ease and helped Mum greatly. Thanks again." Alan and Carol Barkley, Jindabyne


‘Home Instead have been caring for my 83 year old mother on a weekly basis for the past 6 months, firstly to care for her after a fall, then to give her ongoing home support with light duties and care. We are very fortunate to be able to use the Home Instead services as the staff are friendly, warm and caring and we would be very happy to recommend Home Instead Thornleigh to anyone who needs home support and we will be using their services for some years into the future’ Scott Hines