Our CAREGivers

A tradition of great CAREGiving

Caring. Compassionate. Capable. Reliable. Dependable. Professional. Trusted. Our CAREGivers are all of these things and more.

At Home Instead Senior Care we employ, train and develop people to become outstanding CAREGivers. The heart and soul of our business, our CAREGivers are local residents of Sydney's Upper North Shore, Hornsby & Hills District, many of whom have cared for an older loved one themselves and have developed a genuine passion and interest in older people. Our CAREGivers are fully insured and undergo an intensive three phase interview process, including no less than six reference checks and a criminal background check.

Our training

Home Instead's exclusive multi-phase training programs equip each new CAREGiver with the skills they need to provide the best care for their clients. These training programs have been specifically created to ensure our employees are well prepared to handle any CAREGiving situation. Our training also provides a pathway for all CAREGivers to obtain a Certificate III in Individual Support. Training topics include effective communication with seniors, activity planning, recognising illnesses and depression, safety, and more.

In 2008, Home Instead Senior Care became the first private provider of home care services to establish a specialist dementia care training program delivered exclusively to its own CAREGivers, which complements other professionally developed in-house training programs provided by Home Instead Senior Care. This particular program allows CAREGivers to:

  • Maintain a safe environment for your loved one.
  • Manage changing behaviours.
  • Provide nutritious meals.
  • Provide effective mind-stimulating activities.
  • Create social interaction.
  • Supervise daily activities, and more.

Learn more about Home Instead's dementia care services.

Relationships first 

Home Instead Senior Care is built on relationships. Relationships come first, and the personal connection between our CAREGivers and our clients is of the utmost importance. We personally match each client with the right CAREGivers to help develop a bond that will foster independence, promote wellbeing and support the senior’s needs with respect, dignity and companionship. The training provided to our CAREGivers, combined with our regular meetings and training program updates, ensures that your loved one will be safe in the hands of a trusted and compassionate professional throughout their service — setting your mind at ease. 

Celebrating Local Success

2017 CAREGiver of the Year

Home Instead Senior Care would like to share with you the success of our local Berowra CAREGiver Helen Sharp, who was the winner of the CAREGiver of the Year in the Hornsby area.

Helen commenced with Home Instead in June 2013 and has embraced our mission of ‘Enhancing the lives of older people and their families’’.

Helen through her compassion, patience, and her commitment to quality individualised care, has been an ambassador for best practice in the home care environment. This was a new career for Helen and she is now a mentor, coach and a very sort after CAREGiver.

Congratulations Helen for this outstanding achievement from the Home Instead Senior Care Team!

CAREGivers for 2018

If you think you have what it takes to be an exceptional CAREGiver then consider a career or a new career with Home Instead.

Make it your New Year’s Resolution and act now.

What is required? A desire to assist older people in their homes. A fully insured vehicle and access to a mobile phone and internet. Experience in aged care whether it be from a personal or professional capacity is well regarded. Find out more and come and see us.

Contact Cathy for an application form or simply to have a chat about what the position involves. humanresources@hiscsyduns.com.au or phone 9980 2226. Ready to take your call today!